PRIVACY POLICY
Filmdock Productions (a trading name of Palmer Videos Ltd, Company Number: 13407342; referred to as “we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website at filmdock.net or interact with our showreel and video production services.
For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Palmer Videos Ltd (trading as Filmdock Productions) operates as the Data Controller responsible for your personal data.
1. Information We Collect
We may collect and process the following categories of personal information:
- Contact & Communication Information: Name, email address, phone number, and any details or script ideas you provide when filling out our contact forms or requesting a consultation.
- Client & Project Information: Casting details, headshots, showreel preferences, and communication records relating to production planning, shoot dates, or scriptwriting.
- Technical & Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and session duration collected automatically when browsing our website.
- Cookies & Analytics Data: Data regarding how you interact with our site, collected via essential, functional, or analytics cookies.
2. How We Use Your Information & Lawful Basis
Under the UK GDPR, we rely on the following lawful bases to process your personal data:
| Purpose of Processing | Type of Data | Lawful Basis under UK GDPR |
|---|---|---|
| Responding to direct inquiries, booking consultations, and providing showreel/production services. | Contact Data, Client Data | Contractual Necessity (taking steps at your request prior to entering into a contract, or performing a contract). |
| Managing project scripts, scene planning, shoot schedules, and delivering completed showreels. | Contact Data, Project Data | Contractual Necessity. |
| Analyzing site usage to improve user experience, content, and website security. | Technical Data, Usage Data | Legitimate Interests (improving our business and website efficiency). |
| Embedding video showcases and media players on our site. | Technical Data, Cookie Data | Consent (where required for non-essential cookies) or Legitimate Interests. |
3. Embedded Content & Third-Party Services
Our website includes embedded media content (such as showreel clips hosted on platforms like YouTube or Vimeo).
- Embedded Media: Viewing embedded videos on
filmdock.netmay send technical data (like your IP address) to these third-party video platforms, which may place tracking cookies or collect telemetry data. These services operate under their own independent privacy policies. - External Links: Our site may contain links to social media profiles, casting directories, or external websites. We are not responsible for the privacy practices of external websites.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to ensure our website functions correctly, to understand website traffic, and to render embedded media.
- Essential Cookies: Necessary for basic website operations and navigation.
- Performance & Analytics Cookies: Help us monitor visitor interactions and traffic sources to optimize user experience.
- Media Cookies: Used by embedded video providers (YouTube/Vimeo) to manage playback functionality and analytics.
You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect how video content plays on our site.
5. How Long We Keep Your Data
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or administrative requirements:
- Inquiry & Project Data: Kept for the duration of our client relationship and up to 6 years following project completion for accounting and legal record-keeping.
- Analytics Data: Retained in accordance with standard analytics retention periods (typically up to 14–26 months).
6. Data Transfers Outside the UK
Where third-party service providers (such as website hosts, email providers, or video hosting platforms) store or transfer data outside the UK or the European Economic Area (EEA), we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or International Data Transfer Agreements) to protect your data.
7. Your Legal Rights (UK GDPR)
If you are located in the UK (or the European Union), you have specific rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request the deletion of your personal data (“right to be forgotten”).
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Object: Object to processing based on legitimate interests.
- Right to Data Portability: Request the transfer of your data to another party.
You also have the right to lodge a complaint with the UK data protection authority:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk | Helpline: 0303 123 1113
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Palmer Videos Ltd (t/a Filmdock Productions)
Company Number: 13407342
London, United Kingdom
Email: info@filmdock.net
Website: https://filmdock.net
